Log in redirects the user back to the login page

Problem

Attempting to log in redirects the user back to the login page, although user ID and password are correct. This is due to a limitation with Internet Explorer (IE), if the host name contains any underscores.

Solution

Use one of the following workarounds, listed in order of preference:

• Create an alternate host name.

Edit the /etc/hosts file on the UNIX machine to have an alternate host name without any underscores. Also, on the Windows client running IE, edit the hosts file to contain the alternate host name. Use this alternate host name in the URL.

• Use Netscape instead of IE.
• In IE, use the IP address in the URL, instead of the host name.